NEVER SPLIT THE DIFFERENCE

`This book blew my mind.` (Adam Grant, bestselling author of Originals). A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people`s lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. `Filled with insights that apply to everyday negotiations.` (Business Insider). `Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.` (Joe Navarro, former FBI Special Agent and bestselling author of What Every BODY is Saying).